FAQ

Who does my work?

A multi skilled pool of staff is assigned to your account needs. Our goal is to retain customers and staff, so a supervisor monitors your teams’ work. All of our staff are highly qualified and well educated. We work as a team!

Communication with Your Delagator team

Be precise and exhaustive on what you need. Be very clear on what is expected. Convey project specifications and issues between both parties without misunderstandings creeping in. Work with, do not impose. Once you outsource, Delagator is part of your company; treat us that way. Give our staff a sense of 'ownership' of their tasks; you will be surprised at how they will save you more than just money! Appreciate and encourage good performance. Be realistic, and treat the consultant with respect, as this is essential to a good working relationship. Establish good lines of communication. There can be many things that can cause problems here such as; language barriers, time differences, cultural and economic environment differences. It is crucial that all parties can understand each other. Provide training support via different media, and openly discuss all matters. Renegotiate, if changes expected are of critical nature. Plan transitions, recognize and adapt to changing market trends.


Who is Delagator

Formed in 2007 by a group of Australian executives with extensive IT and operations experience, as well as outsourcing and offshoring, Delagator provides offshore staff leasing services across the globe. Our corporate headquarters are based at 15 Stanton Road Tingalpa 4173 Queensland Australia. Enjoying access to high bandwidth for jobs of most sizes or complexity, and the staff are paid over the awards and enjoy a bonus incentives when a subscription is completed satisfactorily.

Qualifications for the work

Delagator is an industry leader in hiring and recruitment. We sponsor job fairs. We host local computer technology user group meetings in our own offices. Whatever your needs, we find the right employee. We receive over a minimum of 30 new resumes per day from highly qualified candidates. We only hire well-trained and experienced individuals to be part of your company and let them handle design and development projects for you. Most of our staff has a four year advanced degree and practical experience in the workforce. Our standards require that they attend on time, dress professionally and are eager to work.
Our workers are all fully dedicated professionals.

How can I feel confident that my business goals will be accomplished?

Unlike the more typical approach, we actually help businesses build their personal staff that is at all times controlled and managed by your own assigned staff supervisor/s and YOU. Why expose yourself to potential cost overruns and project surprises with a third party vendor? The peace of mind that comes with our fixed monthly pricing allows you to focus on the goals at hand, creating and maintaining control over your product and/or service. Therefore, your business has complete control over the development of the product and/or service from start to finish, leaving no surprises or unexpected expenses that can accrue with subcontractors. There are many benefits available to having your own direct team. Please keep in mind that your staff will be reporting directly to you just as they would if they were physically present with you, so you need to be prepared to give them instructions on what you expect them to do.

Who is accountable for my staff?

The Supervised Team Method used by Delagator is unheard of in the industry. You are actually assigned a supervisor, along with his name, email and skype address. Delagator provides you with the personal attention you need to maximize your team's potential. The supervisor has superior skills in management and the specific job skills required of your staff. The staff supervisor is your primary contact and is 100% accountable to you for your team's work. You issue your checklist of job duties to your supervisor and they delegate them to your staff team. This supervisor holds the ultimate accountability for your satisfaction!

What time zone do I have to communicate in?

Delagator offers unprecedented flexibility with our staffing protocol. Whether you are in London or Los Angeles, we arrange for your staff to be working when YOU work. You chose the time shift to meet your needs.

Mission Statement

Providing and managing capital reserves of intellect and human resources for the purpose of supporting busy clients.